Neighborhood Service Organization Partners with Quicken Loans to Reduce Homelessness in Detroit

Sheilah Clay, NSO President and CEO and Bill Emerson, Quicken Loans Inc. CEO.

Sheilah Clay, NSO President and CEO and Bill Emerson, Quicken Loans Inc. CEO.

DETROIT —Neighborhood Service Organization (NSO) announced Wednesday a partnership with Quicken Loans, the nation’s largest online home lender, as part of its efforts to fight homelessness in Detroit.

Focused on being “always within reach,” NSO is a private, non-profit human service agency providing accessible and innovative human service programs designed to support and strengthen individuals and families and empowering communities. As part of its commitment to Detroit’s neighborhoods, Quicken Loans has partnered with NSO to help finish renovating the former Michigan Bell Building into permanent, supportive housing for homeless adults as well as a health clinic for the community.

“Today we are celebrating the one-year anniversary of the residential opening of the NSO Bell Building,” said NSO President and CEO Sheilah Clay. “Quicken Loans’ generosity will take us closer to completing the restoration of this historic building while the people living here are working daily to restore their lives. Together, with partners like Quicken Loans, our community can truly put an end to homelessness in Detroit.”

Quicken Loans has contributed $350,000 to NSO to support the renovation of the historic Michigan Bell building. NSO and Quicken Loans are also teaming up to provide Bell Building residents with professional development initiatives that will help them be successful. Quizzle (part of the Quicken Loans family of companies) team members have already begun educating residents on credit ratings and how to improve them. “NSO is doing incredible work to give homeless individuals a second chance at success,” said Quicken Loans CEO Bill Emerson. “We are proud to support NSO’s efforts to reduce homelessness in Detroit and are looking forward to partnering further with NSO to help Detroit residents.”

The NSO Bell Building includes 155 furnished 500 square-foot apartments, as well as a gym, library, computer room, library, art and music rooms and a chapel. NSO provides intensive case management, mental health and addiction treatment, financial literacy, community engagement activities, and other on-site support in one location to better help residents restore their lives. NSO’s headquarters are also now located within the Bell Building along with their Older Adult Services and Emergency Telephone Crisis and Suicide Prevention Services programs.

About Neighborhood Service Organization

Since 1955, Neighborhood Service Organization (NSO) has been reaching out to people across metropolitan Detroit by strengthening and empowering neighborhoods, supporting families and helping people in need. Over the years, the scope and variety of services offered have grown into a network of sophisticated, vertically integrated programs that have received local, statewide and national recognition. For more information about NSO, visit

About Quicken Loans

Detroit-based Quicken Loans Inc. is the nation’s largest online home lender and the country’s third largest retail home mortgage lender. The company closed a record $70 billion of volume across all 50 states in 2012. Quicken Loans generates loan production from web centers located in Detroit, Cleveland and Scottsdale, Arizona. The company also operates a centralized loan processing facility in Detroit, as well as its San Diego-based One Reverse Mortgage unit. Quicken Loans ranked #1 in customer satisfaction among all home mortgage lenders in the United States by J.D. Power and Associates in 2010, 2011 and 2012.

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About The Woodward Spine

The Woodward Spine was the brainchild of Michael Fossano and Jeffrey Buck, two Royal Oak, Mich. natives who met nearly 10 years ago while attending the now-defunct George A. Dondero High School. It seemed fitting for the two Wayne State University alums to craft an outlet to help continually refine their writing skills, while also serving as a trusted source of information for the metro Detroit community. The Woodward Spine aims to inform its readers about relevant news and events through creative and informative posts not only by Mike and Jeff, but other upstanding citizens as well who are driven and proficient in these core areas: news, opinion, entertainment, history, sports and development. The Woodward Spine serves the tri-county metro Detroit area, however concentrating mainly on the communities that lie along the Woodward corridor.
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